Visa, Mastercard, American Express and bank transfer.
Same day shipping on orders placed before 2pm, Monday to Friday.
Our dedicated team are available to assist you via phone or email.
Ship with BOVEDA
Select add on humidity control at checkout to protect your cigars in transit.
All purchases come in The Index signature green packaging complete with our white high gloss ribbon.
Should you wish to add Humidity Control to your cigars for shipment, please select the add on at the checkout process.
Yes, as many of our cigars are aged for extended periods of time in our humidor, it is important that we consistently check and monitor the progress of our cigars. At The Index we implement rigorous processes and quality checks on a regular basis. The most important quality check we perform is on your box of cigars before they are shipped to you. We want to ensure that at all times our clients are having the highest quality product and best experience. Therefore, every box of cigars at The Index receives a final quality assurance check, complete with The Index quality assurance sticker which is signed and dated by our in-house cigar experts. For more information on our quality assurance practices, please email firstname.lastname@example.org
All of our products are listed in AUD.
All orders placed via our online platform are processed within 1-2 business days.
We recommend using a cedar lined humidor to store your cigars for longevity. Cigars should be kept at a temperature between 18 and 22 degree celsius with a relative humidity between 65% and 75%. To view our entire range of relative humidity control and humidors please visit ouraccessories page.
For more information on storing your cigars correctly, please view ourCigar Storage Guidelines.